COUNSELLING IN BUCKNALL, STOKE-ON-TRENT

Introduction

This Privacy Policy explains how Relight Counselling collects, uses, and protects your personal data when you use this website or our services.

What Data We Collect.

We may collect the following information:

- Name, email, and phone number (when using contact or booking forms)

- Payment details (processed securely via Stripe and Kiku)

- Website usage data (through analytics tools).

How We Use Your Data

Your data is used for:

- Providing and managing counselling services

- Processing payments securely

- Responding to enquiries

- Improving website functionality and user experience

How Long We Keep Your Data

We retain personal data for 7 years in line with professional and legal obligations.

Sharing Your Data

We do not sell or share your data. However, third-party services (e.g., Stripe, Kiku, analytics) may process your data securely.

Cookies and Analytics

We use cookies and analytics tools to understand website traffic and improve user experience. You can manage cookie preferences via your browser.

Your Rights

You have the right to request access to your data, request corrections, or ask for its deletion (unless legally required to keep it).

Contact Information

For privacy-related concerns, contact:

📧 Email: danielle@relightcounselling.co.uk

📞 Phone: 07923 686953.